Welcome to our shop! Everything you see here is hand-crafted in Los Angeles.
Follow us on Instagram at @backup_design for updates and discounts. Love your purchase? Please tag us if you post a picture of it!
Questions, comments, or suggestions for how we can improve our products and practices? Please reach out!
This shop ships via USPS Parcel Post unless otherwise noted. Rush shipping and other carriers are available upon request, just ask!
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
We accept exchanges on unused items--please contact us within three days of receipt. Buyer pays shipping both ways on exchanges. We strongly encourage you to measure before ordering beds to confirm the size you need.
We cannot accept returns at this time. If you have received a defective item, please contact us within three days of purchase, and we will cover the cost of the return shipping and fix or replace the item.
We happily accept custom orders. Please reach out for more information and pricing.